Introduction
These Terms and Conditions (hereinafter referred to as "Terms") form the agreement between Guangzhou Yicheng Shoes Co., Ltd. ("we," "us," or "Yicheng Shoes Factory") and you ("the Customer" or "You") governing inquiries, orders, and purchases made via our website ([Insert Your Website URL]) or other commercial communications. Please read these Terms carefully before placing an order with us. Your written (including email) acceptance of a quotation, payment of a deposit, or authorization for us to commence production constitutes your acknowledgment that you have read, understood, and agree to be bound by these Terms in full.

1. Agreement Parties & Applicability
1.1 This agreement is a legally binding contract between you and Guangzhou Yicheng Shoes Co., Ltd.
1.2 These Terms shall prevail over any additional or differing terms and conditions proposed by the Customer, unless expressly agreed to in writing by us.

2. Inquiries & Quotations
2.1 Product information, images, and prices on the website or catalogs are for reference only and do not constitute a legally binding offer.
2.2 All quotations provided by us are based on information available at the time of inquiry and are typically valid for 30 days, unless otherwise stated in the quotation.
2.3 Prices are quoted Ex-Works (EXW) unless otherwise explicitly agreed. Quotations exclude costs of international shipping, insurance, import duties, and any taxes in the destination country.

3. Orders & Acceptance
3.1 An order must be placed by the Customer via a formal Purchase Order or confirmed in writing by email.
3.2 An order becomes effective only upon our written (including email) confirmation of acceptance.
3.3 The Customer is responsible for ensuring all details in the order (including but not limited to design, specifications, materials, colors, quantity, packaging, and labeling) are accurate. Any modifications to these details after order confirmation may result in price adjustments and delays in delivery.

4. Price & Payment Terms
4.1 Prices are fixed in the currency specified in the quotation and order confirmation.
4.2 We reserve the right to adjust confirmed prices in the event of significant changes in raw material costs, exchange rates, or taxes.
4.3 Standard Payment Terms:
* Sample Orders: 100% payment in advance.
* Production Orders: 30% deposit, with the 70% balance payable before shipment upon our notification of production completion. Alternative terms such as Letter of Credit (L/C) may be negotiable under special circumstances.
4.4 All payments must be made by their due date. We reserve the right to charge interest on late payments and/or suspend order production or withhold shipment.

5. Delivery & Delay
5.1 The delivery date is calculated from the date we receive confirmation of all production details and the deposit. Stated delivery dates are estimates and are not strictly binding.
5.2 We are not liable for any delay caused by the Customer's actions (e.g., delayed confirmation of details, late payment) or by force majeure events (e.g., war, strikes, natural disasters, epidemics, government actions, supply chain disruptions). In such cases, the delivery date will be extended accordingly.
5.3 Transfer of Risk: The risk of loss or damage to the goods shall pass from us to the Customer at the specified point, according to the agreed Incoterm (e.g., EXW, FOB).

6. Quality Control & Acceptance
6.1 We implement strict production quality control and pre-shipment inspections.
6.2 The Customer may request third-party inspection during production or before shipment at their own cost. The inspection standards must be agreed upon in writing by both parties in advance.
6.3 The Customer shall have a reasonable period (typically 7-14 working days) after receipt of goods to inspect for quantity and quality. Any defects or discrepancies must be notified to us in writing within this period, supported by clear evidence (e.g., photos, video). Failure to raise objections within this period shall be deemed as acceptance of the goods.

7. Intellectual Property
7.1 All designs, technical drawings, and samples owned by us remain our intellectual property and may not be used or reproduced by the Customer without our explicit written permission.
7.2 The Customer warrants that any designs, logos, or other materials provided to us for production do not infringe upon any third party's intellectual property rights. The Customer shall indemnify and hold us harmless from any claims, costs, or damages arising from infringement related to materials provided by the Customer.

8. Cancellation & Returns
8.1 Orders cannot be unilaterally cancelled by the Customer once production has commenced. If the Customer insists on cancellation, any deposit paid will be forfeited to cover our incurred costs and losses.
8.2 All sales are considered final, and returns without cause are not accepted.
8.3 Returns or replacements will only be considered if the goods are proven to have major quality defects that cannot be rectified and upon mutual agreement between both parties. All related shipping and handling costs will be borne by the responsible party.

9. Limitation of Liability
9.1 In no event shall we be liable for any indirect, incidental, punitive, or consequential damages (including loss of profits, production interruption) arising from or related to this agreement or the performance of an order.
9.2 Our total cumulative liability for any claim arising under or in connection with this agreement shall not exceed the total value of the specific order giving rise to the claim.

10. Confidentiality
10.1 Both parties agree to keep confidential all business, technical, and financial information disclosed by the other party during the transaction and shall not disclose it to any third party without the other party's prior written consent.

11. Governing Law & Dispute Resolution
11.1 These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China.
11.2 Any dispute arising from these Terms shall first be settled through friendly negotiation. If negotiation fails, either party may submit the dispute to the South China Sub-Commission of the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its rules then in effect. The arbitral award is final and binding upon both parties.

12. Miscellaneous
12.1 We reserve the right to amend these Terms at any time, with the revised version posted on this website.
12.2 Failure by us to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Phone: +853 6397 3671